

BMS: BUSINESS MANAGEMENT SYSTEM
The mobile experience synced with a website that aids in managing the construction site- database and information for Real Estate companies.
THE PROJECT
BMS: Business Management System is a SaaS B2B product of eDynamics.
THE USERS
Real Estate Business Owners
MY ROLE
UI Designer, UX Designer, Information architect, UX Researcher
TEAM
Niranjan Kshirsagar
MY RESPONSIBILITIES
Defining product strategy and business objectives
Understanding and designing the Product
Evaluating and validating the product before deployment
SOLUTION
Key features:
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Dedicated to the identification and planning of the business management direction
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A set to determine high-level priorities and preferences of the organization
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The tactical approaches and techniques to the implementation of the business plans
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Tool for specifying the strategy and identifying a plan of actions
DASHBOARDS
The main purpose of the Dashboard is to give realistic data to Real Estate Business Owners using which they can set practical goals.
EXPLORING THE PROBLEM SPACE
Due to overwhelming data collected by the sales team, it was difficult for Real Estate Business owners to set realistic goals and ways to influence customers' behavior.
THE CHALLENGE
For Business Owners:
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Can not set realistic goals
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Spreadsheets are hard to visualize
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Limited time to comprehend huge data
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Issues monitoring growth progression
BUSINESS OBJECTIVES OF eDynamics
Bring an element of simplification and transparency
Accessible to all users
Implementation of strategic business decisions realizing current activities, and tasks
Communicate Information clearly and efficiently
A platform for satisfying customer needs
Understand the significance of data
MOTIVATION FOR eDynamics

THE PROCESS
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RESEARCH INSIGHTS

THINGS TO IMPROVE

Make values more readable

Burden of each graph

Give users some whitespace to comprehend the content
MISSING THINGS IN EXISTING PRODUCT
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BUSINESS MODEL CANVAS
Collaborated with business folks and came up with this Canvas

PERSONAS
Business Owners or Managers

Goals:
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Understand the risk
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Identify areas that need attention or improvement
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Understand which resources influence customer behavior
Frustrations:
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Spreadsheets are hard to visualize
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Prejudgement call
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Can't set realistic goals
Sales employee

Goals:
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Predict sales volume
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Discover ways to increase revenue
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Increase in profit margin
Frustrations:
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Issues monitoring growth progression
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Limited time to comprehend huge data
VALUE PROPOSITION DIAGRAM

INFORMATION ARCHITECTURE
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TASK FLOW
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NEW VERSION
Mid-Fidelity Prototype
Report page is specifically designed for showing the data gathered by the sales team. It has various pages like follow up reports, inquiry report etc.
These menus can be accessed by the hamburger icon at the top of the home page.




A dashboard is designed more for communication purpose. The user to request for various applications through it. And if someone is lead to the team then he or she can also see the request from other team members.


This page is specifically designed for the sales team. They can access the records like a pending follow-up, inquiry history etc.


The main page has six menus listed on below the other so that user can access the various submenus from it.

This feature is for recording the client's call during the follow-up process from the sales team.
Dashboards for Managers and Business Owners




HIGH-FIDELITY








HIGH FIDELITY PROTOTYPE TEST RESULTS
What users liked:
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Right metrics for comparison
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Accessibility features
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Simple graphs/charts
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Enough time to comprehend the data
What users felt needed improvements:
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Dashboard feature was confusing (make it more precise)
Changes in the next iteration:
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Markup palette for graphs
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Up and Downs of values
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Two-step secured login
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Real-time notifications on the smartwatch
SUCCESS METRICS/ KPI
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LEARNINGS AND TAKE AWAY
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Collaborative business decisions
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Accessibility in Business Environment
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The product that provide utility and look beautiful
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Design is not a one-night process
